With the Coronavirus (COVID-19) outbreak we have implemented a new procedure in line with recommendations from the Department of Health.
We will ask you a few extra questions upon booking, to protect the health and safety of all our patients and staff:
When we greet you at reception we won’t shake hands...we are not being rude, just trying to stop the spread!
We have put out extra hand sanitizer and encourage our patients to use it too.
We have increased our cleaning frequency over and above our usual high standards.
For flu-like symptoms without a suspected exposure to coronavirus, we respectfully ask that you reschedule your appointment to when your symptoms have subsided (you do not necessarily need to wait 14 days in this instance). This is an existing protocol we have for typical flu season prevention measures.
If you have been in contact with a confirmed case, we will discuss whether you are considered a CLOSE contact or a CASUAL contact to determine next steps. Next steps may involve a referral to a doctor to see if you need to be tested.
The Dept of Health has created a free online training course for health care workers, but we thought the general community may be interested in it too. It includes tips and tricks to keep yourself and those you care for safe. It’s free to register and enrol. Here’s the link: https://bit.ly/2xLmzDd
News and advice is changing daily and we encourage you to visit the Department of Health site as your primary source of information: https://www.health.gov.au/. Don’t rely on social media (yes we can see the irony with this post!).
Anyone concerned can use the Coronavirus Health Information Line 24/7 on 1800 020 080.
To all our fantastic patients, thank you for supporting our local business and working together to create a strong community spirit.
If you have any questions, please call Physio Labs on 07 5610 1933 or send an email directly to your location:
email@example.com OR firstname.lastname@example.org
Thank you for your support
The Physio Labs Team
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