Positions Vacant

​Traineeship - Cert III Business Administration (Medical)

Calling all 2016, 2017, 2018, 2019 and 2020 school leavers!

​If you're looking to start a career in Medical Administration and be supported to complete a nationally recognised qualification, then Physio Labs Ormeau wants to hear from you.

We are offering:

• A 12 month fixed-term traineeship
• A full-time role with 40 hours per week.
• Payment of your course fees to complete the Certificate III Business Administration (Medical).
• Supported and paid time to complete your studies.
• Physio Lab's Admin/Receptionist shift hours fall between 6:30am to 8:00pm Monday to Friday, and 7:00am to 1:00pm Saturdays. You'll need to be available for these shifts as needed.

Your hourly rate/wage will depend on your age, the year you finished high school, and course completion progress. Please see below for the table of pay rates.

Read more about the Cert III Business Administration (Medical) here: https://training.gov.au/Training/Details/BSB31115

We will support you on the job so you will be able to:

• Answer phones to a script
• Provide excellent customer service to our patients
• Use the computer to book in patients, prepare Word documents, reply to emails, scan documents, send faxes, and complete basic spreadsheets
• Handle cash and EFTPOS payments
• Work as part of a team
• Feel comfortable asking questions if you aren't sure of an answer
• Handle requests from the Physiotherapists.

What we want from you:
Please submit your resume and a cover letter outlining:

1. What year you graduated high school
2. Your subjects and grades for your final year of high school
3. Whether you have already completed any Certificate III, IV, Diplomas or Tertiary studies
4. How you will make sure you successfully complete the qualification (course attendance, study time, assignments) while working at the same time
5. Why you are interested in Medical Administration as a career.

Send your resume and cover letter to danielleyates@physiolabs.com.au.
If you have any questions, please email Danielle on danielleyates@physiolabs.com.au .

Traineeship Pay Rates

Education Level	Completed Year 10	Completed Year 11	Completed Year 12
School leaver	$10.81	$11.77	$13.77
Plus 1 year out of school	$11.77	$13.77	$15.82
Plus 2 years out of school	$13.77	$15.82	$18.19
Plus 3 years out of school	$15.82	$18.19	$20.64
Plus 4 years out of school	$18.19	$20.64	-
Plus 5 years out of school	$20.64	-	-

Reception and Administration Assistant

Location: Pine Rivers/Strathpine

Physio Labs is a young, vibrant and rapidly growing company with three locations - Ormeau, Coolangatta and Pine Rivers/Strathpine.  We are seeking a wonderful person to join our Reception team at the Pine Rivers clinic.

Our Pine Rivers office employs two other Receptionists. However, you will also connect closely with the team of seven Receptionists in total across all our sites. We work together as a team to manage bookings and patients across all locations.

We are offering a permanent full-time role working 40 hours per week.

Physio Lab's Admin/Receptionist shift hours fall between 6:30am to 8:00pm Monday to Friday, and 7:00am to 1:00pm Saturdays. You'll need to be available for these shifts across this span of hours as needed. This role will involve sharing an alternating Saturday shift with our other Receptionist.

You will undertake the following:

• Welcome our wonderful patients and administer waiting room procedures.
• Be a friendly, warm and approachable presence for patients who visit our clinic.
• Manage appointments using our online patient management system.
• Answer the phone promptly and professionally.
• Handle medical information with the utmost confidentiality and professionalism.
• Scan and file documents and patient results.
• Ensure the reception and waiting room/front of house are clean and fully stocked at all times.
• Handle cash, EFTPOS, HICAPS, TYRO and other payments.

What we want from you:
Please submit your resume and a cover letter outlining:

1. What qualifcations you hold.
2. The year you obtained your qualfications (including your secondary/high school education).
3. Whether you have been in receipt of any of the following income support payments in the last 6 weeks: (1) JobSeeker Payment, (2) Youth Allowance or (3) Parenting Payment.

​
Please send your resume and cover letter to danielleyates@physiolabs.com.au.
If you have any questions, please email Danielle on danielleyates@physiolabs.com.au .

Personal Assistant to the Directors

• Permanent part-time, 30 hours per week with possible growth to full-time
• Medical and healthcare industry role
• Grow with our company as we expand

Physio Labs is a young, vibrant and rapidly growing company with three locations - Ormeau, Coolangatta and Pine Rivers/Strathpine.  Our Directors are in need of someone with high standards and maturity to support our vision and growth strategy for Physio Labs. You will work closely with Sean Yates.

We are seeking someone who can exude professionalism. adaptability and is looking at this role as more than a stop-gap job.

This role will be based at our Ormeau clinic. However, you will be travelling weekly with our Director to our other locations so must be happy to travel. Our Director also works between the clinic opening hours of 6:30am to 8:00pm Monday to Friday. So you must be willing to attend early starts and late finishes as operationally required.

We are offering a permanent part-time role working 30 hours per week. This may evolve to 40 hours per work at Physio Labs grows.

Depending on the incumbent’s preferences, we are open to changing this to a Traineeship role where you will undertake a Certificate III Business Administration (Medical) over a 12 month period, to obtain a full paid qualification at the end of the studies.

Personal Assistant duties

1. General administrative: diary management, attending meetings, taking minutes, completing reports, email management, liaising with business contacts, general administrative support.
2. Marketing and sales: answering SMS and email lead enquiries, preparation of marketing material, manage the company social media accounts, event coordination, customer consultation, customer care calls, scheduling patients.
3. Accounts administration: reconciling invoices and receipts, coding transactions to the correct Chart of Accounts in Xero, paying accounts.
4. Personal duties and errands for the Directors as required.

We are only shortlisting applications with cover letters that address the following questions:

• Why you are interested in working as a Personal Assistant here at Physio Labs.
• What experience you hold.
• Your qualifications and what year they were obtained.
• Whether you are interested in an experienced PA role, or Traineeship role.
• Whether you have been in receipt of any of the following income support payments in the last 6 weeks: (1) JobSeeker Payment, (2) Youth Allowance or (3) Parenting Payment.

Please send your resume and cover letter to danielleyates@physiolabs.com.au.
If you have any questions, please email Danielle on danielleyates@physiolabs.com.au .

Unfortunately due to the huge application influx at the moment, we will only be able to contact shortlisted applicants.

Physiotherapist or Graduate Physiotherapist

• Work alongside 8 other physios
• Keep your skills diverse and generalist
• Latest equipment and facilities

We are seeking either a graduate or experienced Physiotherapist to work alongside our team of 4 physios. 

If you are interested in nurturing your skills as a generalist via exposure to a true diversity of patients and their diagnoses, then private practice is the perfect career path. Studies show the future of work favours the generalist over a specialist. Broaden your future opportunities by working in private practice.

We’re one of the largest private practice Physio clinics around – where you actually work in the same building alongside 4 other physios (not a team spread out across multiple locations or working as a solo mobile practitioner). We also have a sister clinic in Ormeau and Coolangatta with 10 Physios, so there is a lot of collective knowledge to be shared amongst the team.

Because of this, we are able to run 2 group professional development sessions per week.  Continuous learning is important to both the growth of the clinic and your own personal growth. We also hold one-on-one PD sessions on top of this.

We have a custom-built practice with large private treatment rooms, new equipment, clinical pilates studio, and a separate gym space used for injury prevention and education with our patients! Stalk our website for photos to check it out.

We have a great reputation in the community - check out our Facebook and Google reviews to read our customer feedback: https://www.facebook.com/physiolabs.australia/ 
We have a strong patient referral base from nearby GPs, specialists and sporting clubs, along with an inundation of private patients from positive word-of-mouth. 

You'll receive administrative support from our star reception team. 

We offer company paid maternity leave to staff members who show commitment and loyalty over the years.

You will be paid a base salary plus commission scheme. We offer a tiered billing structure, allowing more experienced Physiotherapists to be financially rewarded.

We are seeking someone who's passionate about health outcomes and seeing their patients get results. You'll be a great communicator who can educate patients.

We encourage you to check out our website and social media pages to find out more info. 

What are you waiting for - submit your resume and cover letter today. Send them to danielleyates@physiolabs.com.au or contact 0424 822 588 for further information.